Collections for Medical Device Companies
Commercial collections for medical device manufacturers and distributors. We recover unpaid invoices from clinics, surgery centers, medical practices, and other healthcare businesses.
- No recovery, no fee: contingency pricing
- Free 20-minute call to review the account and the paperwork
- Clear read on what's likely recoverable
- No obligation, no scripted dialer
Prefer the phone? 763-373-0600
RecoverMax is a member of the Commercial Receivers Association. We work to the standards of the commercial receivables industry, not just our own policy, with accountability on conduct, compliance, and how every account gets handled.
Minnesota collection agency license #40996825
“RecoverMax stepped in and handled the matter with a high degree of professionalism, consistency, and integrity.”
“They integrated seamlessly with our team and helped us stabilize cash flow during a tough quarter.”
“Trustworthy partners in a sensitive distressed portfolio. They brought structure and clear communication.”
Who calls us in.
- Device manufacturers
- Medical distributors
- CFOs and controllers
- Credit and A/R managers
How medical devices engagements actually work.
Every engagement starts with a real conversation about your portfolio. No automated triage, no template responses.
Medical device receivables get stuck between departments. The product was shipped and used, but the invoice is sitting in a clinic's purchasing system, a practice changed ownership, or a surgery center's AP team says they're waiting on something from someone else. Meanwhile the device has already been paid for, by you.
These are business accounts with business problems: consignment stock that was used and never billed back, practices that closed or sold with open balances, and customers who keep ordering while the old invoices age. Your sales reps are the worst people to chase them, because their next order depends on the same relationship.
RecoverMax keeps collection work separate from the sales relationship. We work from purchase orders, delivery records, and invoices, pursue the account with the customer's AP and practice management, and keep outreach professional so your reps can keep selling.
When medical devices is the right call.
A few signals that suggest this engagement model fits. If most of these are true, we should talk.
- 01
A clinic or practice has invoices past 60 to 90 days
- 02
A customer closed or sold the practice with an open balance
- 03
Consignment inventory was used and the invoice was never paid
- 04
Your sales reps are chasing payments instead of selling
From stuck to cash in four moves.
Diagnose
We review your aging, account documentation, and prior efforts to identify where recoverability is genuinely at risk.
Stabilize
Structured outreach replaces stalled internal follow-up. Accounts start moving again under disciplined cadence.
Resolve
Negotiated settlements, payment plans, or escalation paths, chosen to protect customer relationships where possible.
Report
Transparent updates on what recovered, what is still in motion, and what we recommend doing differently next time.
Common questions about medical devices.
Pulled straight from the conversations we have with finance leaders most weeks. If your question isn't here, reach out and we'll answer it directly.
No. RecoverMax is a commercial collection agency. We collect from businesses, so this is for device manufacturers and distributors collecting from clinics, practices, surgery centers, and other healthcare organizations.
An ownership change doesn't erase what was owed. We work out who took on the obligation, whether that's the new owner, the prior entity, or a guarantor, and pursue the balance with the documentation behind it.
We keep collection work separate from your sales team. Outreach goes to AP and practice management, not the clinicians who use your products, and many accounts settle with a payment plan.
No. We work from purchase orders, delivery records, invoices, and payment history between your company and the customer. Patient information isn't part of a B2B receivable.
Recovery work is typically contingency-based: we earn a percentage of what we collect, and nothing if we recover nothing.
Often paired with this work.
Third Party Recovery
A commercial debt collection partner for businesses with overdue B2B accounts. We help companies recover aging commercial receivables, improve cash flow, and move stalled accounts toward resolution without burning customer relationships.
Learn more →A/R Collection Services
Outsourced accounts receivable collection that recovers overdue B2B invoices and reduces aging without adding headcount. We work your stalled accounts receivable toward payment while protecting the customer relationships you want to keep.
Learn more →Pre-Collection
Resolve unpaid invoices earlier with commercial collections support that improves cash flow and acts before accounts need formal recovery.
Learn more →Move forward on medical devices.
Tell us what's stuck. We'll give you a realistic read on what's recoverable, what isn't, and the right next step.