Terms and Conditions for RecoverMax Solutions

Effective Date: October 20, 2025

Welcome to RecoverMax Solutions ("we," "us," or "our"), a commercial debt collection agency. These Terms and Conditions ("Terms") govern your access to and use of our website www.recovermax.com (the "Website") and the services we provide, including but not limited to commercial debt collection services (collectively, the "Services"). By accessing our Website or engaging our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

1. Use of Our Website and Services

a. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Website or Services. By using our Website or Services, you represent that you meet these requirements.

b. Permitted Use

You may use our Website and Services solely for lawful purposes related to commercial debt collection or obtaining information about our Services. You agree not to:

  • Use the Website or Services in any way that violates applicable laws or regulations.

  • Attempt to gain unauthorized access to our systems, networks, or data.

  • Use the Website to transmit malicious code, viruses, or other harmful materials.

  • Misrepresent your identity or provide false information in connection with our Services.

c. Account Registration

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Our Services

RecoverMax Solutions provides commercial debt collection services to creditors seeking to recover outstanding debts. By engaging our Services, you agree to:

  • Provide accurate and complete information about the debts to be collected, including all relevant documentation.

  • Cooperate with us to facilitate the collection process, including responding to requests for additional information.

  • Comply with all applicable laws and regulations related to debt collection.

We do not guarantee the recovery of any specific debt or amount, as outcomes depend on various factors beyond our control.

3. Fees and Payment

Our fees for Services are outlined in the agreement or contract provided to you at the time of engagement. You agree to pay all fees and charges as specified in the agreement. Failure to make timely payments may result in the suspension or termination of Services. Any disputes regarding fees must be raised in writing within 30 days of receiving an invoice.

4. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of RecoverMax Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our Website without our prior written consent, except for personal, non-commercial use as permitted by law.

5. Confidentiality

We treat all information provided by you in connection with our Services as confidential and will only use or disclose it as necessary to perform our Services, comply with legal obligations, or as otherwise permitted by these Terms. You agree to treat any proprietary information provided by us (e.g., collection strategies, reports) as confidential and not disclose it to third parties without our consent.

6. Limitation of Liability

To the fullest extent permitted by law, RecoverMax Solutions, its affiliates, officers, directors, employees, or agents will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our Website or Services, including but not limited to losses resulting from:

  • Inability to collect a debt.

  • Errors, interruptions, or inaccuracies in our Website or Services.

  • Unauthorized access to or use of your information.

Our total liability for any claim arising from these Terms or our Services will not exceed the fees paid by you to us for the Services giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless RecoverMax Solutions, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of:

  • Your breach of these Terms.

  • Your violation of any applicable law or regulation.

  • Your provision of inaccurate or incomplete information in connection with our Services.

8. Termination

We reserve the right to suspend or terminate your access to our Website or Services at our sole discretion, with or without notice, for reasons including but not limited to:

  • Violation of these Terms.

  • Non-payment of fees.

  • Conduct that we believe interferes with our ability to provide Services or operate our Website.

You may terminate your engagement with our Services by providing written notice, subject to any obligations under an existing agreement.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, practices, or policies of these third-party sites. Your use of such sites is at your own risk, and we encourage you to review their terms and policies.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert State or Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these Terms or our Services will be resolved through negotiation in good faith. If negotiation fails, disputes will be submitted to binding arbitration in [Insert City, State], conducted under the rules of the American Arbitration Association. Each party will bear its own costs for arbitration, unless otherwise determined by the arbitrator.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated Terms on our Website with a revised "Effective Date." Your continued use of our Website or Services after such changes constitutes your acceptance of the updated Terms.

12. Force Majeure

We will not be liable for any failure or delay in performing our Services due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.

13. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

RecoverMax Solutions
P.O. Box 1519, Maple Grove, MN 55311
info@recovermax.com
612-712-9414

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.